We know that some public sector organizations deal with thousands of customers every day. Maintaining service levels is a real challenge, especially when you have to balance customer needs with government guidelines and targets.
CFM can offer several immediate benefits, including increased management control, improved customer experience and higher staff satisfaction levels.
Hundreds of public sector organizations globally, from local and state government to embassies and consulates use CFM. And these solutions have been developed in partnership with the public sector to support current government guidelines.