Norwegian police install Qmatic solutions for their citizen services

The roll out of total 73 police stations in Norway, where 60 of them are planned for roll out in 2019 has officially started.

July last year Qmatic signed a deal with Gemalto as part of larger project to modernize and centralize their passport offices. Gemalto is the Prime integrator in this project.

The solutions are Qmatic Orchestra 7 and QwebBook 1.3.0 as well as some other client specific customizations.

Initial configuration contains 1 (one) bookable service (passport) and aiming for approximately 60 branches in Norway by end of 2019. The plan is to have 70+ branches in Norway, and in addition embassies and consulates outside of Norway.

Initially there will be possible for citizens to book appointments for passports meaning that the Norwegian citizens can open a web page from home and book an appointment online when visiting a government branch.

In the Roadmap for the solution is integration with On-Line Payment, however development work will start earliest during 2020.

A lot of people are involved in the project and great efforts has been made in order to make this possible. The people involved are Mikael Börjesson, Eivind Lie, Annika Ericsson, Annette Bollmann, Bouwdewijn van Duijn, Susanna Winter, Robert Olsson, Andreas Bertelsen, Kateryna Mariushkina, Anders Johansson, Christophe Mortier, Glen Clark and more.

Picture from when Qmatic Project Manager Hans Garmer delivered training for in total 35 superusers from all districts in Norway.