University of Leuven optimizes ‘student’ journey with Qmatic

Belgium’s largest university, University of Leuven has decided to go for Qmatic Orchestra to provide better service to its many students.

Situated in Belgium, KU Leuven has been a center of education for nearly six centuries. Today, it is Belgium’s largest university and one of the oldest and most renowned universities in Europe. As a leading European research university, KU Leuven offers a wide variety of international master’s programs, all supported by high-quality, innovative, interdisciplinary research. These credentials attract students and the start of the year can be quite busy for the Central Student Administration. To be able to manage the inflow of new students and improve the ‘student’ journey the university decided to work with the Qmatic Customer Journey Management platform, Orchestra.